Privacy Policy for CareCall

Last Updated: 2023-10-05

Hibox ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our smartphone communication app, CareCall (the "App"). Please read this Privacy Policy carefully to understand our practices regarding your personal information.

1. Information We Collect

1.1 Authentication Information: To enable the services provided by the App, we collect the following information from users: • Name • Email address

1.2 Usage Statistics: We may also collect usage statistics for the purpose of debugging, improving the service, and enhancing user experience. These statistics are anonymized and do not contain personally identifiable information.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Authentication: We use your name and email address for authentication purposes, allowing you to access and use the App.

2.2 Usage Statistics: We use anonymized usage statistics to analyze how users interact with the App, identify and resolve issues, and make improvements to the service.

3. Data Sharing

We do not share your personal information with third parties. User accounts are created, managed, and removed by the care organization that operates the service, and users cannot create accounts themselves through the App. The care organization that operates the service will also manage the contacts that you are allowed to communicate with.

4. Data Security

We are committed to protecting your personal information and have implemented reasonable security measures to safeguard it against unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and as required by applicable laws.

6. Your Rights

You have the following rights with respect to your personal information:

6.1 Access: You can request access to the personal information we hold about you.

6.2 Correction: You can request corrections to inaccurate or incomplete personal information.

6.3 Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

6.4 Objection: You can object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact the care organization that operates the service.

7. Compliance with GDPR

We adhere to the requirements of the General Data Protection Regulation (GDPR) in our collection, processing, and protection of personal information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact the care organization that operates the service.

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Terms and Conditions

Effective Date: October 10, 2023

Please read these Terms and Conditions ("Terms") carefully before using the CareCall mobile application (the "App") operated by Hibox Systems Oy ("Company," "we," "us," or "our"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the App.

1. App Usage

1.1. The App is provided for non-commercial communication purposes. No purchases are involved in the use of this App.

1.3. You acknowledge that the App does not collect or share any personal information with third parties.

2. Severability

2.1. If any provision of these Terms is deemed unlawful, void, or unenforceable, such provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

3. Limitation of Liability

3.1. You understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, or other intangible losses, resulting from the use or inability to use the App.

3.2. In no event shall the Company be liable for any damages, losses, or injuries arising out of or in connection with the use of the App, including but not limited to any errors or omissions in the content of the App.

3.3. The Company's total liability to you for any claim arising out of or relating to these Terms or the use of the App shall be limited to the amount paid by you, if any, for the use of the App.

4. Modifications

4.1. We reserve the right to revise these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on the App. By continuing to use the App after such changes, you agree to be bound by the revised Terms.

5. Governing Law

5.1. These Terms are governed by and construed in accordance with the laws of Finland without regard to its conflict of law principles.

6. Contact Information

6.1. If you have any questions about these Terms, please contact the care organization that operates the service.

By using the App, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree to these Terms, please refrain from using the App